Frequently Asked Questions

What types of properties do you service?

We provide cleaning services for a wide range of properties, including offices, medical buildings, industrial facilities, schools and daycares, retail stores, construction sites, dealerships, warehouses, and residential buildings.

Are you insured and certified?

Yes. RBC Cleaning Services is fully insured and WSIB-compliant. Our team is trained in WHMIS and follows all provincial health and safety regulations.

Do you provide one-time cleaning or only recurring contracts?

We offer both! Whether you need a one-time deep clean, post-construction clean-up, or ongoing scheduled services, we can tailor a plan that fits your needs.

What cleaning products do you use?

We use industry-grade, eco-friendly, and non-toxic cleaning solutions that are safe for people, pets, and sensitive environments like schools or medical facilities.

Can you clean after hours or on weekends?

Absolutely. We work around your schedule, including evenings, overnight shifts, weekends, and holidays to minimize disruption to your business.

How do I schedule a cleaning or request a quote?

Simply contact us through our website, give us a call, or email us. We’ll arrange a free on-site assessment and provide a customized quote based on your facility’s needs.

How quickly can you start after booking?

In most cases, we can begin within a few days of your inquiry. For urgent requests, we offer expedited scheduling when available.

Do you provide floor stripping, waxing, or carpet cleaning?

Yes, we offer full floor care services including floor stripping, waxing, polishing, tile scrubbing, and carpet extraction for commercial spaces.

Do you handle garbage and recycling removal?

Yes. Daily waste removal and proper disposal of garbage and recycling are part of our standard service offerings.

Do you clean medical or sensitive environments?

We do. Our staff is specially trained in cleaning and sanitizing clinics, dental offices, and medical buildings according to health and safety standards.

Do you offer construction site clean-up?

Yes, we offer rough and final post-construction clean-up services for residential, commercial, and industrial projects.

How does billing work?

We offer flexible billing options — monthly, bi-weekly, or per visit — based on your service agreement. Invoices can be sent digitally for easy processing.

Do I need to sign a long-term contract?

Not at all. While we offer long-term service agreements for consistency and better pricing, we also provide no-commitment and short-term options.

What happens if I need to reschedule a service?

Just let us know at least 24 hours in advance, and we’ll be happy to reschedule your cleaning visit with no penalty.

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